White Paper: What's My Password? Customers Ask the Simplest Things

Download this free White Paper exclusively from Finn AI to learn more about the Analysis of Banking and CU Live Customer Service Requests from an AI Perspective

Using data captured by multiple US banks and CUs, this paper breaks down:

  • Recorded Call Drivers and identifies the applicability for self service systems such as conversational Artificial Intelligence (AI) Chatbots
  • How 80% of the live customer service requests were straightforward questions that can be handled by a full featured conversational AI chatbot to relieve call centers

Download the free White Paper

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