Why United Federal Credit Union decided it's time for an advanced banking chatbot

Watch Now! Available On-Demand

On-Demand Webinar

Hear how United Federal Credit Union used a conversational AI chatbot to improve their members' digital experience. You'll hear from UFCU and Finn AI about:

  • Member-centric culture - how this solution is helping members solve real problems 24/7
  • Personalized Experiences - going above and beyond the one-size-fits-all approach
  • Vendor Selection - the need to minimize the impact on internal resources

We'll also cover how 2020 changes in consumer behavior have made conversational AI chatbots an essential piece of the member and customer experience, and how quickly you can get one implemented. 

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Warren Pattison - United Federal Credit Union

Head of Digital Innovation & Emerging Technology

Warren is a seasoned ecommerce and digital marketing thought leader. As the head of Innovation & Emerging Technology, Warren leads the vision, strategy and execution of UFCU's digital programs to improve member and employee experience. 

David Gratton - Finn AI

Head of Product

David brings over 20 years of technology innovation experience. He leads the product development of Finn AI's conversational banking solution to transform and elevate how banks and credit unions connect with their customers. 

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